How can we help?

Customers

Download Issues

Managing download issues & resetting download limits

3 articles

Product Issues

Managing product issues & contacting Creators

4 articles

Purchases & Refunds

Requesting a refund, dealing with VAT & payment options

7 articles

Licenses

Everything you need to know about licenses before you purchase a product

2 articles

Account Management

Managing your account, change your password & personal information

6 articles

General Questions

Software issues, portfolio feedback & general help

9 articles

Creators

Payouts & Earnings

Payout dates, refunds, commission rates & fees

7 articles

Product Upload

Pricing your product, choosing a license & adding files

7 articles

Creator Dashboard

Managing your store, change your payout details & check your statistics

5 articles

Sell More

Create sales, become a better teacher & improve your products

5 articles

Customer Support

How to provide good support & keep your customers happy

5 articles

General Questions

Managing applications, our affiliate system & other general info

6 articles