How do I issue a refund?

If you feel the customer has the right to a refund, please contact us here within 14 days of the sale. The refunded sum will be withdrawn from your future earnings. At the moment, there's no way for you to issue a refund yourself. 

When logged in, you can see the total dollar amount that has been refunded on your "Earnings & Payouts" page. Find it by hovering over the "My Store" menu in the top bar and clicking on "Earnings & Payouts".

Still need help? Contact Us Contact Us